Independent self-employed practitioner
Sarah Horan
Person-centred counsellor
An independent person-centred counsellor with a particular interest in supporting the LGBTQIA+ and rainbow community.
View Sarah Horan’s profileReset services
Counselling
A confidential, steady space to understand what is happening, make sense of difficult experiences and find ways forward at your pace.
The approach, fees and booking steps below are for Reset’s own service with Rosa Stevens. Prefer another practitioner? See your practitioner choices.
Face-to-face is the default.
Every appointment is treated as face-to-face in Holywood unless Reset has received your email asking for an online session. Click here to request an online session — we’ll confirm the change before your first session. Current openings can change — the booking calendar shows the latest availability.
Every appointment is treated as face-to-face in Holywood unless Reset has received your email asking for an online session. Click here to request an online session — we’ll confirm the change before your first session. Current openings can change — the booking calendar shows the latest availability.
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Your practitioner. Your choice.
You don’t have to work with Rosa to find support here.
Reset is a collaborative therapeutic hub where you can discover Rosa Stevens’ own services and independent practitioners at Reset. Different people need different approaches. Read about their experience and interests, or ask a general question if you are unsure whom to approach.
Independent practitioners run their own practices. Their fees, bookings, agreements, insurance, client records, confidentiality and professional responsibilities are their own; they are not employed or clinically managed by Reset and do not work under Rosa’s registration. Contact them directly about suitability and availability.
Independent practitioners offering counselling:
Independent self-employed practitioner
Kathleen Cassidy
BACP Accredited Integrative Counsellor
Warm, collaborative counselling for adults navigating relationships, anxiety, low mood, stress, trauma, grief, burnout and life transitions.
View Kathleen Cassidy’s profileNo assessment with Rosa is needed to contact them. Ask Reset about your options if you would like general signposting. Any possible introduction is discussed with your agreement; each practitioner decides their own suitability and availability.
Finding the right support starts with a conversation
You don’t have to know exactly what kind of support you need before you contact Reset. We can help you explore your options, understand what different practitioners offer and consider what may suit your circumstances, preferences and hopes.
Sometimes that means working with Rosa Stevens; sometimes another independent practitioner at Reset or a different service may offer a more appropriate approach. With your knowledge and agreement, we can discuss a possible introduction. You remain free to decide.
A general enquiry does not require Rosa’s £25 assessment. Each independent practitioner decides suitability and explains their own assessment, fees and working agreement. An introduction or assessment does not guarantee availability or ongoing appointments.
Ask about your optionsDiscover independent practitioners at Reset
Approved through your employer or insurer
Already have sessions approved? Book them here.
If your workplace assistance programme or health insurer has approved counselling for you, you don't need to pay anything and you don't need to read through the fee options further down this page. Approvals are usually given in sets of two sessions. Your approval will name the practitioner you've been assigned — please book with that practitioner.
01
Contact your employer's insurance or assistance programme and ask for counselling to be approved. Approvals usually come in sets of two sessions.
02
Check the practitioner named in your approval. If it is Rosa Stevens, Reset will email you to arrange your appointment during practice hours. If another practitioner is named, contact them directly through their profile.
03
Have your client ID number ready when you meet — your treatment cost is paid directly, so no payment is taken from you.
The booking button below is for Rosa Stevens only. If another practitioner is named in your approval, find their profile and contact them directly. Do not use Rosa’s calendar for their sessions.
The cost is paid directly to Reset, so no payment is taken from you. A 48-hour cancellation policy applies. If you'd rather not use the booking page, email rosa.stevens@outlook.com and Reset will arrange the appointment with you — emails are replied to during practice hours (Tuesday to Friday, 8:00am–3:00pm).
Trauma-informed practice
Trauma-informed support, at a pace you can hold.
Rosa Stevens is a Trauma-Informed Therapist. Counselling takes the effects of difficult or overwhelming experiences into account, with safety, respect and choice at its heart. This does not automatically mean providing specialist trauma treatment, and you are not asked to retell painful memories to benefit from counselling.
You set the pace
You decide how much to share and when. You can pause, change direction or stop at any point.
Safety comes first
Before anything difficult is explored, the work builds what helps you feel grounded and steady day to day.
No pressure to retell
You do not have to describe what happened in detail for the work to help.
The body counts too
Trauma often shows up physically — as tension, shutdown, jumpiness or numbness. That is a normal response, not something to fix.
Rosa has completed European EMDR Level 1 training and is undertaking further EMDR training at Queen's University Belfast, with Level 3 training expected in December 2026. EMDR forms part of her ongoing professional development. Whether it is appropriate depends on your individual circumstances, therapeutic needs, readiness and Rosa's current training and competence.
Language, culture & belonging
Counselling in English and Italian.
Within her existing practice, Rosa offers counselling in both languages and has an interest in supporting people who have immigrated to the UK. There is space for your individual experience of identity, belonging, relationships and cultural adjustment, without assumptions about your story.
Italian counselling & immigration support
Is this right for me?
Who it may suit
Adults who want support with emotional distress, past or present experiences, patterns that feel hard to change, or a period of uncertainty. Reset has a particular interest in supporting people through the loss of a pet — a grief that is real, and always welcome here.
Common reasons people come
- Anxiety, stress or low mood
- Trauma, grief or loss — including the loss of a pet
- Low self-esteem and confidence
- Life changes, relationships or feeling stuck
Reset’s approach
Sessions are collaborative rather than prescriptive. The work is integrative, drawing on person-centred, CBT and psychodynamic ideas according to you.
Session options
Face-to-face at 35 Church Road, Holywood (first floor, reached by stairs), or secure online sessions for clients across Northern Ireland and the UK. Face-to-face is the default; online is available by emailed request and confirmation — we will confirm the change before your first session. The room is not wheelchair accessible — if step-free access is important to you, Click here to request an online session
Fees
£50 · 50 minutes
Assessment: £25 · 30 minutes
A 48-hour cancellation policy applies to all bookings.Approved through your employer or insurer? Nothing to pay — see the section above ↑Been through something difficult? Read how Reset works with trauma ↑
How to book
Two ways to pay — choose what suits you
You can switch between options later. Both start in the same way.
Monthly plan
£190 a month
Monthly subscription with weekly 50-minute counselling sessions
Best for: A regular weekly time with Reset.
- 1New to Reset? Book the shared assessment first (£25, 30 minutes). Already assessed? Go straight to your ongoing sessions.
- 2Buy the monthly counselling plan.
- 3Book each weekly session using “Weekly Session Booking for Monthly Plan” — no payment is taken at that step.
- 4The £190 monthly counselling fee is calculated from the overall annual cost of weekly counselling, divided into 12 equal monthly payments. It stays the same in months with an additional weekly appointment. During planned annual leave, clients manage their own subscription pause and restart through the relevant booking arrangements or contact Rosa to discuss changes. Rosa does not automatically pause, adjust or restart subscriptions. Limited holiday appointments do not automatically change your usual weekly subscription or appointment arrangements.
Pay as you go
£50 · 50 minutes
Best for: Returning clients, or clients who have completed their assessment, paying for each agreed session.
- 1New to Reset? Book the shared assessment first (£25, 30 minutes). Already assessed? Go straight to your ongoing sessions.
- 2Book and pay for one 50-minute session at a time — or ask Reset for a payment link for the correct amount.
A 48-hour cancellation policy applies to all bookings, including monthly-plan sessions. Face-to-face in Holywood is the default; for online, Click here to request an online session and wait for confirmation. Booking and payment continue securely on Wix in a new tab.
Counselling approved by your employer or insurer? That's arranged separately — go to the EAP & health insurance section above.
Your counselling forms & contract
One step at a time, before we begin.
You don't need to find or download a contract yourself. Reset will email the right form at the right stage. The assessment form and service contract are separate steps.
Your Agreement and Practice Information explains the four separate counselling and supervision agreements. These four agreements are currently withheld pending corrections, testing and Rosa’s final approval; no contract links are available to complete. No agreement is collected on this website.
Step 1
Book your first appointment
Choose your assessment or discovery appointment. You do not need to sign the service contract yet.
Step 2
Complete your secure assessment form
After booking, Reset sends the appropriate secure Microsoft Form. The essential private details help safeguard and support you, including in an emergency, and are handled in accordance with GDPR. Do not share them on this website.
Step 3
Attend your first assessment
Talk with Reset about what you need and whether working together is suitable. You can ask questions and discuss the next steps.
Step 4
Read and acknowledge your approved contract
After assessment, scan the matching QR code on the agreement page. Read it and ask about anything unclear before acknowledging it and agreeing ongoing work. Email delivery and copies are not yet confirmed.
Step 5
Agree your ongoing sessions
Confirm the format, frequency and payment arrangements with Reset. A 48-hour cancellation policy applies to all Reset bookings.
Your assessment and agreement are separate. The counselling and supervision agreements remain unavailable here pending Rosa’s final approval. No contract is completed on this website.
Annual leave & planned absences
Planned annual leave will normally be communicated at least two weeks in advance, with clear information about the dates affected. Unexpected absences will be communicated as soon as reasonably possible.
Where possible, appointments are arranged with planned absences in mind. Limited appointments during leave are identified separately; your usual appointment does not automatically continue. Alternative appointments cannot always be offered.
Reset is not a crisis or emergency service, including during leave. In immediate danger call 999; for urgent emotional support call Samaritans on 116 123.
The £190 monthly counselling fee is calculated from the overall annual cost of weekly counselling, divided into 12 equal monthly payments. It stays the same in months with an additional weekly appointment. During planned annual leave, clients manage their own subscription pause and restart through the relevant booking arrangements or contact Rosa to discuss changes. Rosa does not automatically pause, adjust or restart subscriptions. Limited holiday appointments do not automatically change your usual weekly subscription or appointment arrangements.
Current notices and archiveDeveloping your independent practice?
Reset welcomes enquiries about potential student placements and regular room hire for qualified practitioners in Holywood.
Make managing your appointments easier
New to Reset or returning? When booking counselling or coaching with Rosa Stevens, you can create a free account on our Wix booking website. Keep your appointments together and make routine booking changes there, where permitted. If you already have an account, simply log in.
Registration is optional unless your chosen Wix booking or plan requires it. Your existing account and bookings stay on Wix; there is no separate account to create here.
Manage your appointments and accountCommon questions
Before you book
Do I need to be certain this is the right service?+
No. The first appointment is there to explore suitability. Reset can help you think about a different route if that would fit better.
Are sessions confidential?+
Yes, within professional and legal limits. Confidentiality, records, safeguarding and any exceptions are explained before ongoing work begins.
How many sessions will I need?+
There is no fixed answer. This is discussed together and reviewed as the work develops; no outcome or timeframe can be guaranteed.
What if there are no appointments showing?+
Availability changes. Use the general contact page for a brief availability enquiry without sharing detailed or confidential information.
#LookBeforeYouBook
Take a moment to check who you’re booking.
Counselling and psychotherapy aren’t legally regulated professions in the UK. Reset supports the PSA’s campaign to help people check qualifications, professional registration and the Quality Mark before choosing a practitioner.
Check Reset’s registration and read the guideNot sure where to begin?
Your shared counselling or supervision assessment is £25 for 30 minutes, to explore whether working together is the right fit.