Your Reset account

Manage your appointments

When you book counselling or coaching with Rosa Stevens, we encourage you to create a free Reset online account. It can help you stay organised and manage routine appointment changes in one place.

Registration is optional unless Wix requires it for a particular booking or subscription. Independent practitioners arrange their own bookings and payments directly.

Your existing account and bookings remain on Wix. You do not need a separate account on this website.

Make managing your appointments easier

Your time and your appointments matter. Use the same account you used when booking, so your appointments stay together.

Create My Free Account Log In to My Account Manage My Appointments

All three buttons open the same secure Wix My Bookings page in a new tab. If you are signed out, Wix shows Log In with an option to Sign Up. To create an account, choose Sign Up there.

Creating your account is simple

Open the Wix My Bookings page using one of the buttons above.
Select Sign Up or New to this site? and follow the instructions. Wix currently displays email, Google and Facebook options; choose an available option that suits you.
Already registered? Select Log In and use your existing account.

My Bookings is where you access your appointments. Other account settings, booking history, notification preferences and subscription controls depend on what Wix makes available in your account.

Before your service begins

Before ongoing counselling or supervision with Rosa starts, you will be asked to read and agree to the relevant contract and practice policies. This helps ensure that we understand the arrangements, boundaries and responsibilities involved in working together.

Your agreement is separate from your confidential assessment. A booking or initial enquiry does not automatically mean ongoing work has been agreed. You do not need to accept an agreement to make a general enquiry or book an initial assessment. You can ask Rosa about any term before agreeing.

Which service with Rosa?Read Your Agreement and Practice Information

No agreement acceptance or confidential information is collected here. Independent practitioners explain their own arrangements.

Changing an appointment

Use My Bookings on Wix to cancel or reschedule where permitted. Reset’s 48-hour cancellation policy still applies to all Rosa’s bookings, including monthly-plan sessions. Late cancellation or non-attendance normally incurs the full session fee; exceptional circumstances may be considered.

If a booking is missing or a change is not available, email Reset at your earliest convenience. Replies are during Tuesday to Friday, 8:00am–3:00pm. Please do not send confidential clinical details.

Already working with an independent practitioner? Contact your practitioner directly about their own booking arrangements and cancellation policy.